Privacy Policy

Effective Date: 13 February 2026

Vigour VR respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

1. Who We Are

Vigour VR is a South African-based XR sports and fitness gaming and virtual reality wellness service provider operating in Gauteng.

Contact Email: vigourvr@outlook.com

2. Information We Collect

We may collect:

Name and surname
Email address
Phone number
Company information
Billing details
Event participation records
Media (photos/videos taken during events)
Website usage data (via cookies)

3. How We Use Your Information

Your information is used to:

Process bookings
Deliver services
Provide customer support
Improve our services
Send marketing communications (only if you opt in)
Comply with legal obligations

4. Cookies & Website Tracking

Our website may use cookies to:

Improve user experience
Analyse website traffic
Enable booking functionality

You may disable cookies in your browser settings.

5. Storage & Security

We store personal information securely and only retain it as long as necessary for business or legal purposes.

6. Sharing of Information

We do not sell your personal data.
We may share information with:

Payment processors
Event partners (if necessary)
Legal authorities where required

7. Your Rights

Under POPIA, you may:

Request access to your personal data
Request correction or deletion
Object to certain processing
Withdraw consent
Lodge a complaint with the Information Regulator

To exercise your rights, contact: vigourvr@outlook.com

8. Marketing Communications

You will only receive marketing communications if you opt in.
You may unsubscribe at any time.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website.